– Check-in time is at 3pm and check-out time is at 11am for all our properties.
– Yes, we provide at least 1 barking bay allocated for each unit. Our 2 bed/3 bed homes come with 2 allocated bays. There are also plenty of visitor parking bays.
– Unfortunately, we do not allow pets on first and second floor homes. Some of our ground floor units allow pets. Kindly get in contact with us for more information before you book.
– Our listings include a range of amenities, including power backup ,Wi-Fi, kitchen facilities, linens, towels, etc.
– Our properties are not suitable for events or parties to ensure the comfort and privacy of all residents.
– Our cancellation policy is flexible, non-refundable, or strict depending on the price you select on booking. The non-refundable policy is allowed for all long stays (+28 days).
– You can reach out to us at any time through the Airbnb messaging system or by phone 0027 73 179
– All our properties are located in neighbourhoods with easy access to public transportation. Please get in touch with us for inquiries regarding a specific property.
– Yes, we provide fresh linens and towels for all guests.
– Yes, our properties are located near shopping malls and places of interest. Feel free to ask us for a specific property.
– Yes, some of our properties child-friendly. We can provide travel cot in most of our units.
– Early check-in or late check-out may be available upon request, subject to availability. Please contact us in advance to make arrangements.
– All our units use smart locks and guests will open using access codes. Kindly contact us if you forget your access code.
– The minimum stay varies from one apartment to another. Although we generally allow 1 nights, some of our exclusive units are strictly a minimum of 2 nights.
– We kindly ask our guests to respect quiet hours and be considerate of neighbours, especially during late hours.
– You can make a reservation by via our website www.thehenleeapartments.com or through Airbnb or Booking.com
– Yes, our property is wheelchair accessible, and we have [insert details about accessible features, such as ramps, wide doorways, etc.].
